FAQ

What is an A-REIT?

An Australian Real Estate Investment Trust (A-REIT) is a collective investment vehicle, which owns a portfolio of property. A-REITs are quoted on the Australian Securities Exchange (ASX) and their prices fluctuate in accordance with supply and demand and market fundamentals.

What is the ASX code for the Fund that I invest in?

Ingenia Communities trades on the Australian Securities Exchange under the code “INA”.

How often is a distribution paid?

Ingenia Communities pays distributions on a half yearly basis.

Can I get a replacement tax/distribution statement?

To request a tax/distribution statement, please contact our Registry, Link Market Services, or click here to log in to view your investment details. You will need your HIN/SRN to do this.

Does Ingenia have an active Distribution Reinvestment Plan (DRP)?

A Distribution Reinvestment Plan (DRP) allows eligible securityholders to reinvest all or part of their distributions into Ingenia securities.

Participation is optional and by making an election to participate, investors will automatically have their distribution payment reinvested in additional units at a discount to the market price, free of brokerage and other transaction costs.

A full copy of the DRP Rules is available here.

How do I lodge my Tax File Number (TFN) / Australia Business Number (ABN)?

To advise your TFN / ABN, please contact Link Market Services on 1300 554 474.

Alternatively, click here to download the relevant form from the registry’s website and post it to the address on the form.

How do I notify a change of address or any other changes to my personal details?

A range of forms are available from Link Market Services’s website to update your personal information. These forms cover:
Change of Address
Name Correction
Cancel / Change Distribution Reinvestment Plan participation
Request for Direct Credit of Distribution Payments
Standard Transfer Form

Please click here to download the relevant form. For any other changes, please call Link Market Services on 1300 554 474.

How can I make a complaint?

Any securityholder wishing to register a complaint should direct it to:

Investor Relations Manager
Ingenia Communities
Level 9, 115 Pitt Street
Sydney NSW 2000
investor@ingeniacommunities.com.au

Ingenia Communities RE Limited is a member of an independent dispute resolution scheme, the Financial Ombudsman Service (“FOS”) Ingenia’s Complaints Policy can be viewed by clicking here.

Who should I contact if I have any further questions?

Securityholders should direct their questions to:

Investor Relations Manager
Ingenia Communities
Level 9, 115 Pitt Street
Sydney NSW 2000
investor@ingeniacommunities.com.au