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Sustainability Overview

Ingenia Communities Group is a leading operator, owner and developer of communities offering quality affordable rental and holiday accommodation focussed on the growing seniors’ market in Australia.

Our vision is to ‘Create Australia’s best lifestyle and holiday communities’.

At Ingenia we create community on a foundation of integrity and respect, creating a place where people have a sense of connection and belonging. We strive for continuous improvement in our resident, guest and visitor service, to ensure they receive an amazing experience every day. Whether it is time to live, play, stay or renew, we deliver freedom of choice with a range of industry award-winning lifestyle and holiday options.

Aligned with our vision, our Environmental, Social, and Governance (ESG) strategy is the driving force behind our efforts to nurture communities that positively impact the quality of life and lifestyle of thousands of people every day. Through a holistic approach, we address environmental risks, engage with social responsibilities and uphold robust governance practices.

Our success is dependent on efficiently utilising land to create cohesive communities and focusing on the wellbeing of our residents. Delivering a higher quality of life for our residents is intrinsically linked to our generation of sustainable investor returns.

A clear sense of purpose – delivering a positive social outcome for our residents – drives our strategy and underpins our financial returns.

Our fourth Sustainability report describes how we create long–term value through addressing the environmental, social and governance issues that matter most to us and our stakeholders.

Our 2023 highlights are shown below:

More information about our journey and approach can be found in

Our Approach

Ingenia Communities is still a relatively young business with a growing asset base and evolving model. Through rapid growth over the past years, we have created an adaptive business model, expanded our operations and continued to grow our team and the number of residents, guests, communities and investors we impact.

Underlying this growth has been adherence to strict governance practices, positive engagement with our stakeholders and the identification and management of risk.

Across the business we have established policies, procedures and systems aimed at identifying and mitigating risk and identifying opportunities to make a positive impact. As the business expands, we continue to broaden this approach.

Challenges and Opportunities

Operating in an emerging sector which has limited institutional ownership, we recognise there are both challenges and opportunities in our approach to sustainability.

Some of our challenges include a lack of consistently measured and reported benchmarks and metrics, a diverse asset base by location, age and accommodation type and varying ownership periods for a portfolio that is continuing to grow.

We see many opportunities and are continuing to evolve our approach. Our progress to date and key areas of focus are outlined in our 2023 Sustainability Report.

ESG governance and oversight

The Group’s Audit Risk and Sustainability Committee has responsibility for monitoring the Group’s sustainability strategy, initiatives and reporting and recommending the Group’s ESG program to the Board for their endorsement.

Further information on our Governance can be found in our 2023 Sustainability Report and the Governance section of our website.