A modern swimming pool with outdoor seating overlooks a building at dusk in an Ingenia Lifestyle community.

Leadership Team

Ingenia's Executive team comprises experienced industry leaders committed to fostering a culture of excellence and delivering on the Group's financial and strategic goals. 

The team is led by CEO John Carfi, supported by senior professionals across finance, development, tourism, residential, technology, legal and investor relations. Find out more about our Executives by reading their profiles below. 

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John Carfi

Chief Executive Officer

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Justin Mitchell

Chief Financial Officer

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Donna Byrne

General Manager Investor Relations & Sustainability

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Kristy Minter

Executive General Manager Residential

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Khurram Malik

Chief Information & Technology Officer

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Matthew Young

Executive General Manager Tourism

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Michael Rabey

Executive General Manager Acquisitions and Development

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Charisse Biddulph

Company Secretary & Head of Legal

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Lucy Arnott

General Manager – People and Culture

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Nishika Mathias

General Manager Risk & Development Operations

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Lucy Arnott

General Manager – People and Culture

Lucy joined Ingenia Communities as General Manager, People & Culture in April 2026.

She brings more than a decade of experience in senior people and culture leadership roles within complex, operational environments, with a strong focus on helping organisations perform at their best through engaged and capable teams.

Prior to joining Ingenia, Lucy was People & Culture Director at Richard Crookes Constructions, where she partnered closely with leaders to deliver workforce, culture and employee experience initiatives aligned to business strategy. At Ingenia, Lucy is focused on strengthening people and culture capability across the business, with an emphasis on leadership development, performance, inclusion and wellbeing.

Lucy holds a Bachelor of Fine Arts and a Diploma in Positive Psychology.